Privacy Policy
This Privacy Policy describes how cogmazepublishing.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
1. Who we are
We are Cogmaze Publishing Ltd, a UK-based organisation committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website -www.cogmazepublishing.com
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
When you interact with our site (e.g. Browse, Register, Place an order), we may collect the following data:
o Identity Data: Name, username, title
o Contact Data: Email, billing/shipping address, phone number
o Order Data: Products purchased, payment and delivery method
o Technical Data: IP address, browser type, device type, cookies
o Usage Data: Pages visited, time on page
o Marketing Data: Preferences for receiving communications
3. How We Collect Your Data
We collect data via:
o Forms you complete (e.g. Account creation, Checkout, Contact)
o Automated technologies (e.g. Cookies and Analytics tools)
o Third-party services (e.g. Payment processors and Delivery companies)
4. Legal Basis for Processing
We process your personal data based on:
o Contractual necessity
o Legal obligations
o Legitimate interests (e.g. Fraud prevention, site improvements)
o Consent (e.g. Marketing, Cookies)
5. How We Use Your Data
We use your data to:
o Fulfil and deliver orders
o Manage payments, refunds, and returns
o Communicate updates and customer service
o Send marketing emails (if opted in)
o Analyse website usage
o Comply with legal obligations
6. Sharing Your Data
We share your data only when necessary, with:
o Payment processors (e.g. Stripe)
We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud and prevention and detection, authentication, analytics related to the performance of its services, and to enhance and customise the user experience.
You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
o Shipping providers (e.g. Royal Mail)
o IT and hosting services
o Analytics providers (e.g. Google Analytics)
o Legal or regulatory authorities
All third parties must comply with GDPR.
7. Data Retention
o Legal/accounting: up to 6–10 years
o Marketing: until you unsubscribe
o Inactive accounts: deleted after 2 years of inactivity
8. Your GDPR Rights
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
You have the right to:
o Access, correct, or erase your data
o Restrict or object to processing
o Data portability
o Withdraw consent
o Lodge a complaint with a Data Protection Authority.
In the UK, the Data Protection Authority is the Information Commissioner’s Office (ICO)
To exercise your rights, contact: [email protected] and add ‘Privacy Enquiry’ in the subject line.
Please note, we aim to respond to your query within 14 working days.
9. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimise your experience on our Site and to provide our services.
🍪 Necessary Cookies
Name Function
_ab Access to admin
_secure_session_id Navigation through storefront
cart Shopping cart
cart_sig, cart_ts, checkout_token, secret Checkout
secure_customer_sig, storefront_digest Customer login
_stipe_u Update customer account info
📊 Analytics & Reporting Cookies
Name Function
_tracking_consent Tracking preferences
_landing_page, _orig_referrer Track landing pages
_s, _stripe_fs, _shopify_s, _shopify_y, _y Stripe analytics
_stripe_sa_p, _stripe_sa_t Marketing & referrals
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as the Information Commissioner’s Office guidance.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
10. Security Measures
We use:
o SSL encryption
o Secure servers
o Access controls and firewalls
o PCI-compliant payment processing
Note: No system is 100% secure.
11. Changes to This Policy
We may update this policy. Significant changes will be communicated via email or website notice.
12. Contact Us
For questions or complaints:
Write to us: 79 Leylands Road, Burgess Hill, West Sussex, RH15 8AF
Email: [email protected]
Data Controller: Cogmaze Publishing Ltd
Please note, we aim to respond to your query within 14 working days.
If unsatisfied, contact the ICO Complaints Page
Effective Date: 18th November 2025 Last Updated: 18th November 2025